Credit & Collections Assistant

Company: Paraco Gas Corp
Location: Port Chester
Posted on: February 17, 2026

Job Description:

Job Description Job Description Scope of the Role includes: Our Credit & Collections Assistant is exceptional at interacting with our internal and external customers in providing effective credit & collection efforts. As a key member of the Paraco credit department, the role of the Credit & Collections Assistant will be to utilize their excellent in-depth knowledge of company products and programs to resolve account issues. Bring your positive work ethic in delivering a great customer experience. You will engage with customers providing clear & concise information with the goal of effective financial issue resolution. Key responsibilities and essential job functions include, but are not limited to: • Credit checks on Commercial Accounts and Residential Accounts as needed, including customer communication • Review and establishment of security deposits with Supervisor review • Report processing of rejected and expiring credit cards; processing and customer notification via telephone, email, mail • Weekly Dealer Ager to Executive Team, which may include open item reconciliation • Weekly or daily review of Delivery Hold Accounts, including release • Weekly or daily processing of auto collection calls through 3rd party server • Monthly budget review and calculation within ADDS. New budget account calculations within ADDS, including customer communication • Run top 100 Month End Ager Accounts and Month End Top 20 Ager Accounts and update s-drive • Entering of Autopay forms/ requests; including Autopay clean up and organization • Telephone backup as needed due to workload or staffing needs • Daily review of Domo reports for Commercial and Priority accounts, following up with GM’s and Supervisor on accounts requiring more individual attention • Weekly review of COD accounts with Balances, COD accounts on auto delivery vs Will Call, review with Supervisor • Special projects and other duties as assigned Desired skills and experience: • 1 year of experience in Credit, Collections or similar financial role is strongly preferred. • High school diploma or general education (GED) or equivalent. • Strong analytical skills and the ability to reconcile accounts is required. • Must be a team player with strong interpersonal skills and an understanding of the importance of “building bridges” • Solid communication skills, both verbal and written, are essential. • Must be extremely detail-oriented with the ability to multi-task and provide world-class customer service while handling high volumes at a fast pace. • Proficiency with Microsoft Office, especially Excel & Outlook, • A strong work ethic is required with the ability to work independently. • Ability to work hours of this position: 8:30AM to 5:00PM Monday to Friday with occasional overtime as needed based upon business operations. Power your journey | For More information visit us at ParacoGas.com/Careers M-F 8-4:30 Possibly OT

Keywords: Paraco Gas Corp, East Hartford , Credit & Collections Assistant, Accounting, Auditing , Port Chester, Connecticut