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Information Technology Analyst Trainee

Company: State of CT Judicial Branch
Location: East Hartford
Posted on: November 19, 2022

Job Description:

Information Technology Analyst Trainee
State of Connecticut, Judicial Branch
East Hartford

The State of Connecticut Judicial Branch is seeking an Endpoint Management Specialist (Information Technology Analyst Trainee) for the Desktop Services Unit. The successful candidate will possess strong hardware and software troubleshooting skills capable of solving complex problems. Candidates should be fluent in basic desktop software such as Windows 10/11 and Microsoft Office 365 and have a broad base knowledge of endpoint management and PowerShell scripting techniques.

The ideal candidate must have excellent interpersonal and communication skills, both oral and written, as well as the ability to work effectively with all levels of technical and non-technical staff and management. Strong organization and documentation skills are required, and a desire to learn and grow in the endpoint management unit. The chosen candidate must be able to work independently with supervisory guidance.

The preferred candidate will possess the following experience in the specific functional area of Desktop Services:

* Diagnose and resolve PC and desktop software needs using a variety of diagnostic tools to identify hardware and/or software issues and initiate repairs; rebuild PCs and reconfigure user specific settings.

* Support production applications and environments as required.
* Work with our Endpoint Management Team to develop solutions using appropriate scripting and management tools to target and resolve single user issues as well as statewide problems.
* Perform related duties as required.

Salary Range: $61,503 - $82,036/year plus State of Connecticut benefits.
New employees begin at the minimum. The starting salary for existing state employees may be higher than the minimum, in accordance with existing Judicial Branch policy.

The State of Connecticut Judicial Branch offers its employees a top notch array of health and retirement benefits including but not limited to: paid holidays, vacation, sick and personal leave, group life insurance, 457 Deferred Compensation, voluntary flexible spending account programs, discounted auto and home insurance policies and long and short term disability.
General Experience: Two (2) years of experience in information technology (IT) operations, programming, systems/software development or other IT related field.
Substitutions Allowed:
1) College training in management information systems, computer science, electrical engineering or related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of two (2) years for an Associate s degree.

2) Relevant Technical School training leading to a diploma in an information technology specialty (i.e. Computer networking Management, Computer Programming, etc.) may be substituted for one (1) year of the general experience.
3) Relevant certification in management information systems, computer science, electrical engineering, project management or related area may be substituted for up to six (6) months of the general experience.
SPECIAL REQUIREMENT: Incumbents may be required to travel within the State in the course of their daily work. Incumbents in this class will be eligible for advancement to the target class of Information Technology Analyst 1 after successful completion of two (2) years of on the job training.
Applications must be received by September 19, 2022. Applications must be submitted through the on-line application site at: (CLICK BELOW). Paper applications will not be accepted.

Careers at the Branch play an essential role for the public and society. Our meaningful, challenging, and interesting positions have a long-lasting effect that serves to advance justice and ultimately provides for the greater good of all.

Please reference posting number 22-4000-034
recblid jlo0bjlbvea87fu56hjt4dbe76fhqp

Keywords: State of CT Judicial Branch, East Hartford , Information Technology Analyst Trainee, Professions , East Hartford, Connecticut

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