Market Operations Team Lead
Company: Carvana
Location: East Hartford
Posted on: September 14, 2023
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Job Description:
About Carvana
At Carvana, we sell cars, but we are not salespeople. We have made
it our mission to create a hassle-free way for people to buy and
sell cars. We saw a huge problem with how much of a headache it is
to buy a car the traditional way, so we committed ourselves to put
customer satisfaction at the core of our business, we have built a
no-pressure, no-haggle online car buying experience that saves our
customers time and money. Customers can search through thousands of
vehicles online, see full 360-degree views of both the interior and
exterior of the vehicles before deciding to go through the
purchasing process. Our Customer Advocates will then either deliver
the purchased vehicle to our customer's driveway using one of our
kick-ass one car haulers, or they will meet our customers at one of
our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at
our company introduction video .
About the team and position
Carvana's Market Operation department is known for its
team-oriented, fast-paced environment. We hire bright people who
are willing to roll up their sleeves, step in wherever needed,
mentor and develop team members, and assume additional
responsibilities as needed while juggling multiple projects. Don't
forget to bring your personality! We thrive from each unique
perspective. Our strength is in our diversity of opinions.
Job Description
The Team Lead, in our Market Operations group, is responsible for
running the local Carvana hub and everything that comes with it,
including (but not limited to); market launch, operations,
logistics, consumer branding, team engagement and effectiveness
and, of course, the market's ongoing success. We are looking for
someone who is a big picture thinker with the ability to manage the
employee and customer experience. A Team Lead not only crushes
daily operations, but they have the savvy to assess business trends
and proactively create solutions to potential roadblocks. We need a
strong people leader, as a Team Lead works closely with a team of
extremely talented Customer Advocates and is responsible for
providing vision and development opportunities.
What you'll be Doing
To be able to do your job at Carvana, there are some basic
requirements we want to share with you.
Legal stuff
Hiring is contingent on passing a complete background check. This
role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants
receive consideration for employment without regard to race, color,
religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or
physical disability, protected veteran status, or genetic
information, or any other basis protected by applicable law.
Carvana also prohibits harassment of applicants or employees based
on any of these protected categories.
Please note this job description is not designed to contain a
comprehensive listing of activities, duties, or responsibilities
that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or
without notice.
Keywords: Carvana, East Hartford , Market Operations Team Lead, Other , East Hartford, Connecticut
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