Crisis Worker (LCSW)
Company: ECHN
Location: East Hartford
Posted on: March 19, 2023
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Job Description:
Job Description:
POSITION SUMMARY: This position provides direct and indirect
clinical services to all patients requiring behavioral health
intervention presenting in the Manchester and Rockville General
Hospital Emergency Departments. Responsible for providing age
appropriate assessment and treatment to a diverse population with
multiple needs. Core skills include crisis triage and assessment,
individual and family intervention, case management, community
collaboration, patient/family education, insurance verification and
collaboration and treatment planning and placement to appropriate
level of care. As skill sets permit, may provide flexible coverage
to another service within Behavioral Health on a short term basis.
EDUCATION/CERTIFICATION: Master's Degree and licensure in a
Behavioral Health field is required as Licensed Clinical Social
Worker (LCSW) is required or Licensed APRN or PhD. Must be trained
in PMT and de-escalation techniques, as prescribed by ECHN, and
receive certification within 6 months of hire into the role.
COMPETENCIES: This position requires strong clinical skills
including a demonstrated strong team orientation. Strong written as
well as verbal communication using the English language is
absolutely essential. Computer competency with basic knowledge of
Microsoft Word and Microsoft Outlook is essential. Strong knowledge
of psychiatric and risk assessment are essential. Knowledge of
abuse and neglect reporting mandates, duty to warn mandates,
knowledge of community based resources and experience with Managed
Care Organizations are all desirable. Flexibility in approach so
that service specific as well as overall system needs can be met is
critical. Must be able to function effectively and independently in
a work environment where multitasking is necessary. Level of care
age specific competencies is required. Must be capable of taking
swift and efficient action, including patient restraint when
responding to patient emergency codes. ESSENTIAL DUTIES and
RESPONSIBILITIES: Disclaimer: Job descriptions are not intended,
nor should they be construed to be, exhaustive lists of all
responsibilities, skills, efforts or working conditions associated
with the job. They are intended to be accurate reflections of the
principal duties and responsibilities of this position. These
responsibilities and competencies listed below may change from time
to time. Job-Specific Competency 1. Actively participates in
individual clinical supervision as evidenced by presenting cases
for discussion, identifying clinical skills areas needing
improvement, and openly accepting feedback from supervisor and
peers 2. Is aware of the impact of his/her behavior on peer's and
patient's behaviors as evidenced by their ability self assess in
individual and/or group supervision. 3. Applies a variety of
interventions and resources to effectively treat a population
diverse in age and diagnosis as evidenced by chart reviews 4.
Demonstrates knowledge and respect for cultural differences in
respect to the treatment approach as evidenced through
documentation and case reviews. 5. Exhibits up to date knowledge of
community resources and has ability to access resources as
appropriate to meet patient needs, as evidenced by case reviews and
chart reviews. 6. Conveys warmth, genuineness and empathy. Respects
the patient as a whole person with strengths and needs as evidenced
through direct observation and patient feedback. 7. Interviews
patients in a timely manner while reviewing all pertinent clinical
information , contacting appropriate clinical providers and may
include family during interview based on the clinical judgment of
the clinician as evidenced by case and chart reviews 8. Functions
as a behavioral health resource to emergency department staff,
patients, families and community resources as evidenced by direct
observation 9. Demonstrates flexibility and willingness to meeting
the department's needs for scheduling and coverage for the two
Emergency Departments as evidenced by direct observation. 10.
Exhibits the ability to multi-task while continuing to move
patients through the system effectively and appropriately meeting
their clinical needs as evidenced through direct observation 11. Is
conscientious, productive and fulfills responsibilities without
reminders as evidenced by direct observation, and chart audit. 12.
Exercises good judgment in seeking help and /or while acting
independently as evidenced by direct observation and individual and
group supervision. 13. Contacts Managed Care Organizations
negotiating authorization for appropriate level of care and
documents efforts as evidenced by chart reviews 14. Completes all
requested/required forms, letters and documentation requirements
with accuracy and thoroughness in a timely manner and in accordance
with JCAHO, Managed Care and other standards with which the Program
must comply as evidenced by chart audit. 15. Effectively uses
psychological and physical management techniques to manage violent
or potentially violent situations consistent with Physical
Management Training (PMT), as evidenced by peer and supervisor
observation. 16. Participates in Early Response codes and Dr.
Strong codes. #indeed22echn
Keywords: ECHN, East Hartford , Crisis Worker (LCSW), Other , East Hartford, Connecticut
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