Customer Technical Service Engineer I (Hybrid)

Company: Raytheon
Location: East Hartford
Posted on: November 19, 2022

Job Description:

Date Posted:2022-10-14-07:00Country:United States of AmericaLocation:PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USAPosition Role Type:HybridPratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. - Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?Department OverviewA position is available on the PW1100G-JM Customer Technical Service (CTS) team for an entry level Customer Service Engineer. - The CTS engineer works directly with airline customers in support of service issued including: (1) Coordinating resolution of service issues with organizations such as the Engineering, Quality, Overhaul and Repair, and Program Office business centers, (2) Continue to evolve / develop new maintenance criteria as well as retrofit plans to ensure that Customers have reliable and cost-effective operations. - Coordinate with the technical publication organization (MDE) and provide direction for all technical publication issues. - Interface with airframe companies by providing design, operation, maintenance, and customer service data. - This position offers the opportunity to interface with all facets of engine design, manufacturing, assembly, testing and field support. - -This assignment offers interesting and exciting insight to the Pre and Post Entry Into Service (EIS) preparation for new engine applications. - This job requires flexibility and adaptability to changing requirements as well as the ability to work multiple tasks simultaneously. Basic QualificationsBachelor's degree in Mechanical Engineering, Computer Science, or a related discipline desired. Equivalent work experience may be considered.US Citizenship required due to government contractsMinimum GPA of 3.0Fluent in English (verbal/written)Preferred QualificationsStrong analytical and problem-solving skillsWork independently and within multi-functional teamsCommunicate effectively with technical and non-technical P&W customersWhat is my role type?In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:Click on this link to read the Policy and TermsSummaryLocation: PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USAType: Full time

Keywords: Raytheon, East Hartford , Customer Technical Service Engineer I (Hybrid), Other , East Hartford, Connecticut