Overnight Front Desk Associate
Company: Planet Fitness Franchises
Location: East Hartford
Posted on: November 13, 2022
Job Description:
Overnight Front Desk Associate - East Hartford, CT / Hartford
County - Full Time Position - OVERNIGHT Shift - Sunday-Thursday
11pm-6amPlanet Fitness, a private equity backed fitness retailer,
is seeking candidates for the role of an Overnight Front Desk
Associate.Essential Duties and Responsibilities:
Welcome and exit members in a
confident, professional, and friendly manner with hello's and
goodbye's.Anticipate member's needs, respond promptly and
acknowledge all membersProvide gracious and efficient telephone
service. Calls should be answered promptly and knowledgeably,
always ensuring complete and accurate information.Utilize strong
communication and problem-solving skills to effectively resolve
customer concerns, ensuring a pleasant experience.
Ability to maintain the cleanliness
of the club for up to 50% of the shift.Deliver prompt, efficient
customer service while maintaining a high level of accuracy in a
fast-paced retail environment.Hands-on experience in accepting
payments from customers and give change and receipts.Drive revenue
by communicating and demonstrating benefits of products and special
promotions to customers.Proven ability to answer customers'
questions and give information regarding the business procedures
and policies in an exact and customer-friendly wayHours (Initial
training hours may vary as well as when the needs of the facility
change.)Monday: 11:00pm - 6:00amTuesday: 11:00pm - 6:00amWednesday:
11:00pm - 6:00amThursday: 11:00pm - 6:00amFriday: OFFSaturday:
OFFSunday: 11:30pm - 6:00amSkills
- Excellent verbal and written
communication skillsAbility to manage multiple responsibilities
Solid work ethic with strong decision-making & problem solving
skills Self-starter who takes initiative with minimal direction and
supervisionComfortable working a flexible rotating scheduleSuperior
customer service skills, preferably in the fitness industry.Team
player: ability to work within a team where members depend on each
other to get work done.Desire to learn, seek new challenges and
take on additional responsibilities
- Friendly and Professional able to deal with customers when they
are on-site while cleaning is being performed
- Hard working, enthusiastic and energetic!
- Physical Requirements: Ability to talk and hear, sit, stand,
and use their hands and fingers to handle or feel. Occasionally
required to stand, walk, reach with arms and hands, climb or
balance, and to stoop, kneel, crouch or crawl. The employee must
frequently lift and move up to 50 pounds and occasionally lift and
move objects up to 75 pounds.Minimum Qualifications
18 years old or olderHigh School
Diploma or Equivalent Six months face to face customer service
experience in a retail environment required or 1-year Fitness
experience preferred.Benefits
Competitive SalaryCompany
contribution towards health benefits that includes: Medical,
Dental, Vision, LTD, STD and Critical Illness (Applicable for Full
Time positions)Paid Time Off benefits (Applicable for Full Time
positions)Planet Fitness is an Equal Opportunity Employer
Job Posted by ApplicantPro
Keywords: Planet Fitness Franchises, East Hartford , Overnight Front Desk Associate, Other , East Hartford, Connecticut
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