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Commercial Technical Publications Author (Hybrid)

Company: Pratt & Whitney
Location: East Hartford
Posted on: January 15, 2022

Job Description:

Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.In addition to transforming the future of flight, we are also transforming how and where we work. Pratt & Whitney is laser focused on offering flexibility to our employees. We've introduced role types (Onsite, Hybrid, or Remote) and now list them in the job posting title so candidates know where they will operate in our blended work environment.* Please consider the following role type definitions as you apply for this role.Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.Remote: Employees who are working in Remote roles will work primarily offsite (from home).Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.Where the difference you make is on display every day. Just look up.Are you ready to go beyond?*Note: Hybrid and remote roles at many of our sites are currently working from home because of COVID-19 protocols. Candidates will learn more about role type and current site status throughout the recruiting process.The CE Maintenance Data Engineering (MDE) maintenance manual team is seeking an individual who will be responsible for the development of engine maintenance data to meet program level requirements for sustainment activities for various PurePower - and Operational Commercial engine programs.The candidate will be responsible for executing the development of engine maintenance data in accordance with industry specifications, defining maintenance manual requirements as it pertains to authoring an Interactive Electronic Technical Publication (IETP), defining and implementing new processes for the creation of maintenance data, and coordinating maintenance data requirements with customers and suppliers.Key Responsibilities:

  • Develop maintenance data procedures based on various forms of engineering source data
  • Provide ongoing status to team lead on data development timelines
  • Support maintenance data publishing process with involvement in data integrity check reviews and data error corrections, as well as quality review of publication modules
  • Support program leads with program specific data requirements to ensure proper support of airframers, airline customers and overhaul shops as it pertains to maintenance data requirements
  • Interface with the customer as it pertains to maintenance data requirementsBasic Qualifications:
    • BA/BS degree w/2+ years' experience in Engineering or a related field
    • 2+ years of experience in a customer support/engine maintenance/task development role
    • 2+ years of demonstrated experience project management
    • US Citizenship required due to government contractsPreferred Qualifications:
      • Excellent communication skills (clear and concise in written and verbal communications)
      • Able to think logically and analytically in a problem-solving environment
      • Has knowledge and understanding of technical publication requirements as it pertains to FAA/TCCA regulatory requirements and industry specifications
      • Commercial engine overhaul maintenance experience and hardware knowledge
      • Understanding of ATA industry specifications for technical data, including XML, SGML, and Arbortext authoring experience
      • Demonstrated adaptability and capability to manage multiple priorities in parallel
      • Focus on customer service and aftermarket support
      • The ability to communicate effectively with technical and non-technical P&W customers
      • The ability to work independently and within a team
      • A focus on quality and attention to detail is a must
      • Willing to travel to customer sites both foreign and domestic (5% travel) -

Keywords: Pratt & Whitney, East Hartford , Commercial Technical Publications Author (Hybrid), Other , East Hartford, Connecticut

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