AOG Support Specialist

Company: Cyient
Location: East Hartford
Posted on: January 15, 2022

Job Description:

Cyient takes pride in partnering with the world's leading Aerospace & Defense companies to deliver value-driven and outcome-based engineering solutions. We undertake design and system-level ownership of complex components, sub-systems, and modules to allow our clients to sustain a competitive advantage.We collaborate with clients to support and deliver a wide range of end-to-end product and process engineering solutions across the Aerospace & Defense product segments - engines, avionics, structures, systems, interiors, aftermarket, digital, and defense.Job DescriptionJob DescriptionWhen Aircraft on Ground (AOG) event occurs, work with various airliner(s) to ensure spare part(s) are delivered promptly to requestor.Utilize SAP, Microsoft Dynamics, and Microsoft Office, to begin delivery process and audit part tracking until arrival at customer location.Prepare and execute shipping request forms, export invoice forms, update engineering standard work, and prepare metrics reporting for customer.Work with engine manuals for various GTF, OCE, and V2500 engine programs to provide analysis on Customer and ATA code corrections.Provide weekly report to SOW Author on status of existing AOG events and their status to resolve.Identify needs for improvements and provide ideas on how to make existing work processes more efficient & robust.Shift Details:Associate #1 - - Monday-Thur 10PM - 8:30AM (40 hours)Associate #2 - - Friday-Sunday 8PM - 8:30AM - (36 hours) with 4 hours of on call time TBD.Skills & ExperienceCommunication, Customer Service, MS Dynamics, SAPCyient is an Equal Opportunity Employer.Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.Full time

Keywords: Cyient, East Hartford , AOG Support Specialist, Other , East Hartford, Connecticut