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Flat Rate Technician (29087)

Company: Gengras
Location: East Hartford
Posted on: June 8, 2021

Job Description:

Position Summary:

The Technician is responsible for diagnosing and performing inspections, repairs, maintenance, and installations efficiently and according to Gengras quality, safety, and time standards. Primary objectives include ensuring customer satisfaction and retention, and assuring vehicles are fixed the first visit.

Essential Responsibilities:

The Technician is accountable for performing the duties and responsibilities described below. The list, however, is not necessarily an exhaustive description of the duties and responsibilities associated with the job. The Technician also performs other duties and responsibilities as needed.

  • Makes and implements decisions regarding repair options
  • Utilizes all available information to ensure proper resolution of problems
  • Determines the appropriate tests to perform on a vehicle to accurately identify the problem
  • Completes repair orders within specified time frame and notifies appropriate personnel if otherwise
  • Coordinates with the Parts Department to ensure availability of parts on the first visit
  • Performs preventative maintenance, cleaning, and repairs of dealership tools and equipment
  • Diagnoses vehicles using appropriate tools, equipment, and resources
  • Provides technical advice and information to others as needed


Minimum Experience, Skills & Knowledge:

  • Three years experience in an auto repair or service facility required; more than five years preferred
  • Tools required to perform repairs and service

Minimum Education:

  • Minimum of High School degree or equivalent

Physical and Cognitive Requirements:

  • Using hand and/or power tools and equipment consistent with industry standards
  • Bending, stretching, crawling, reaching, and climbing
  • Lifting up to 70lbs
  • Using physical and manual dexterity
  • Driving a vehicle
  • Using computers to look up and enter data
  • Possible temperature exposure to noise, vibration, fumes (e.g., exhaust fumes), dust, extremes in temperatures, other hazardous and non-hazardous materials

License and/or Certification Requirements:

  • ASE or state certification preferred in some of the following:
  • Electrical or Electronic Systems
  • Brakes
  • Heating and Air Conditioning
  • Suspension and steering
  • Manual Drive Train and Axles
  • Automatic Transmissions or Transaxle
  • Engine Performance
  • Engine Repair

Keywords: Gengras, East Hartford , Flat Rate Technician (29087), Other , East Hartford, Connecticut

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