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BDC Internet Specialist (28878)

Company: Gengras
Location: East Hartford
Posted on: May 31, 2021

Job Description:

POSITION SUMMARY

The BDC Internet Specialist will sell appointments to dealership potential customers through response to phone and internet inquiries.

ESSENTIAL RESPONSIBILITIES

  • Build and Maintain relationships with our customers, peers and other Gengras employees.
  • Respond to Internet Sales Leads
  • Handle all incoming Sales calls
  • Sell Appointments to the Dealership
  • Arrange Appointments with Sales and post to DealerSocket (database).
  • Follow-up with all Internet Leads and inbound sales inquiries from previous day, week, and month
  • Data Input for Dealership potential customers

NATURE OF CUSTOMER CONTACT

  • High level of direct customer contact via telephone and internet. Access to customer-sensitive data.

PHYSICAL AND COGNITIVE REQUIREMENTS

  • Able to sit for extended periods of time.
  • Able to perform fine motor functions like typing, filing, using a calculator.
  • Ability to work in a team environment.
  • Able to adapt well to periodic changes.
  • Ability to follow processes such as scripts and templates.

Qualifications

MINIMUM EXPERIENCE, SKILLS, & KNOWLEDGE REQUIREMENTS

  • 2 - 3 Years Inside Sales
  • Internet Knowledge
  • Excellent Communication Skills (Verbal & Written)
  • Automobile Industry Knowledge a Plus.

MINIMUM EDUCATION REQUIREMENTS

  • High School Diploma or equivalent. Some college is preferred

Keywords: Gengras, East Hartford , BDC Internet Specialist (28878), Other , East Hartford, Connecticut

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