BDC Internet Specialist (28878)

Company: Gengras
Location: East Hartford
Posted on: May 31, 2021

Job Description:

POSITION SUMMARY

The BDC Internet Specialist will sell appointments to dealership potential customers through response to phone and internet inquiries.

ESSENTIAL RESPONSIBILITIES

• Build and Maintain relationships with our customers, peers and other Gengras employees.
• Respond to Internet Sales Leads
• Handle all incoming Sales calls
• Sell Appointments to the Dealership
• Arrange Appointments with Sales and post to DealerSocket (database).
• Follow-up with all Internet Leads and inbound sales inquiries from previous day, week, and month
• Data Input for Dealership potential customers

NATURE OF CUSTOMER CONTACT

• High level of direct customer contact via telephone and internet. Access to customer-sensitive data.

PHYSICAL AND COGNITIVE REQUIREMENTS

• Able to sit for extended periods of time.
• Able to perform fine motor functions like typing, filing, using a calculator.
• Ability to work in a team environment.
• Able to adapt well to periodic changes.
• Ability to follow processes such as scripts and templates.

Qualifications

MINIMUM EXPERIENCE, SKILLS, & KNOWLEDGE REQUIREMENTS

• 2 - 3 Years Inside Sales
• Internet Knowledge
• Excellent Communication Skills (Verbal & Written)
• Automobile Industry Knowledge a Plus.

MINIMUM EDUCATION REQUIREMENTS

• High School Diploma or equivalent. Some college is preferred

Keywords: Gengras, East Hartford , BDC Internet Specialist (28878), Other , East Hartford, Connecticut