Ford and Lincoln Digital Brand Specialist
Company: Hoffman Auto Group
Location: East Hartford
Posted on: May 3, 2021
have an opening for a Ford and Lincoln Digital Brand Specialist.
Are you a leader who's competitive, customer focused and looking
for a challenge?
future Digital Brand Specialist will embrace our WHEELS
contact and follow-up procedures are followed per written
guidelines for Internet leads, orphan customers, unsold showroom
visits, phone-ups and lease renewals; recording data
long-term follow up (beyond 90 days) for internet leads, sales
calls and floor-ups that are not being attended to by BDC reps or
sales technique, lead management software & vehicle product
objectives for appointment setting and vehicle
lead management capability by integrating creativity with
manufacturer sales programs, offering alternative choices and
following up to all extents necessary.
and ensure timely & accurate responses for all internet leads, text
all sales calls ensuring accurate recording of activity in CRM and
enter complete and accurate customer information and interaction
notes into CRM.
business development manager and business development center team
leader in evaluating 3rd party lead providers in order to make
recommendations as necessary.
years’ experience in the automotive industry or customer service
orientated environment preferred
effective communication skills: oral, written,
well with customers, promotes a positive image of the company,
strives to solve issues raised by customers.
Keywords: Hoffman Auto Group, East Hartford , Ford and Lincoln Digital Brand Specialist, Other , East Hartford, Connecticut
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