Ford and Lincoln Brand Specialist
Company: Hoffman Auto Group
Location: East Hartford
Posted on: May 3, 2021
looking for a driven, tech savvy hard worker who isn't afraid to
have a little fun!
way, we feel like this is important to state upfront, we are
Your Own Wig)
Ford/ Lincoln team takes pride in working hard and prioritizes the
customer experience. We're in the business of making our customer's
dreams come true.
of being a part of the Hoffman family:
Holiday & Vacation Days
- 401K &
Health Savings Employer Match
monthly to better understand the day-to-day activities necessary to
achieve monthly personal goals as set by management.
- Track daily
activities such as: showroom phone and internet opportunities, test
drives, appointments, etc. to monitor and stay on path toward
achieving monthly goals. Report to management concerning any
obstacles or opportunities that may affect workflow.
- Complete all
daily activities. Included but not limited to: CRM duties, follow
ups, entering complete and accurate customer contact information,
and following up with delivered clients in accordance to
- Maintain CRM
system to encourage repeat business and encourage vehicle owner to
refer leads and prospects, as well as to achieve market share
- Be active and
creative in customer prospect opportunities, developing
opportunities outside of daily walk-in traffic to help achieve
- Complete a
dealership walkthrough with all clients (service, features, parts,
delivery of sold vehicle, demonstrating features and operation of
the vehicle. Offer second delivery at customer’s
- Learn and
understand the terminology of the automobile industry and keep
abreast of technological changes in products. Be familiar with
competitive products, including prices, equipment, models, and
- Maintain CSI
scores above regional average on a monthly basis.
- High School
- 1-2 years’
experience in a sales orientated environment preferred
- Can adapt and
embrace change with an internal and external customer centric
- Act as an
advocate for teammates and have a strong commitment to technology
effective communication skills: oral, written,
- Works well
with customers, promotes a positive image of the company, strives
to solve issues raised by customers.
Keywords: Hoffman Auto Group, East Hartford , Ford and Lincoln Brand Specialist, Other , East Hartford, Connecticut
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