F135 Hardware Customer Support Engineer

Date Posted:2021-04-08-07:00Country:United States of AmericaLocation:PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USAPratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So - calling all curious.Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.Where the difference you make is on display every day. Just look up.Are you ready to go beyond?The engine program that powers the F-35 has an opening for a motivated, self-starting Hardware Customer Support Engineer. As part of Military Customer Support & Services, duties include support of Field Customers at Base and Depot Locations across three different military services and multiple international customers. Key Responsibilities:Provide timely responses to numerous technical questions to ensure uninterrupted daily flight operations.Author presentations, logistics assessments, Position Papers, respond to daily MERLIN responses, and Action Requests (AR).Create maintenance awareness briefings, and support engineering investigations, coordinating with government customers.Coordinate technical issue resolution among PW CIPT, Logistics Program Management, and JPO customer.Support monthly safety meeting reporting any impacts to the fleet.Support reliability meetings to report on reliability issues.Duties also include providing Joint Technical Data (JTD) Updates pertaining to customer requests and Engineering Changes (EC) for Unit and Depot level maintenance. You will also be required to assist with improving and updating standard work. Willingness/ability to work second shiftBasic Qualifications: Bachelor's Degree in Engineering or related technical field required.A minimum of 7+ plus years of experience working in an engineering related job requiredUS Citizenship is required due to government contracts.Willingness/ability to work second shiftPreferred Qualifications:Jet engine assembly and engine shop maintenance experienceEngine Hardware ExperienceDemonstrated ability for solving problemsStrong work ethicExcellent written and oral communication skillsSecurity clearance is a plus, but not required.Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms Apply Now

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