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IT Manager

Company: First Transit
Location: East Hartford
Posted on: August 30, 2020

Job Description:



IT Manager (Manager of Technology - No Team Management) Join First Transit now as an IT Manager! The selected Manager will be responsible for all information technology and communication functions and equipment provided by the client. You will provide support for desktop and in-vehicle systems including being the Trapeze Expert. First Transit is proud to offer: Tremendous Career Advancement Opportunities due to a strong presence all across North America A comprehensive benefit package, paid holidays & vacation, medical & dental, 401 (k) savings plan A great work environment Our IT Managers are responsible for:

  • Monitors all equipment and troubleshoots areas of concern when required
  • Serves as a liaison to IT vendors and the Client
  • Maintains security, functionality, data integrity, and recommends application improvements and performance testing
  • Technical support for computer problems and issues
  • Maintain, install, and monitor computer network and equipment
  • Back up network data
  • Install and test hardware and software
  • Train users in procedures related to network application software or related systems
  • Assist the District/ Client and the Contractor in using Trapeze platforms as well as installing and testing updates and/or upgrades
  • Create custom user reports in Trapeze as requested
  • Other duties assigned To be an IT Manager, you will need:
    • BS/BA in Computer Science, IT, Engineering, Management, Microsoft Certified Systems Engineer, or other related area preferred
    • Be proficient and have experience with Trapeze and Stratagen software, required
    • Strong technical knowledge of network and server operating systems.
    • Minimum of three years or more experience supporting applications, network, servers, and desktops for a property/ operation of similar size and scope
    • Proven experience in IT infrastructure planning, development, and operations
    • Highly self motivated and self directed
    • Keen attention to detail
    • Proven analytical, evaluative, and problem-solving abilities First Transit is a leading provider of transportation contract and management services, moving more than 350 million passengers annually. First Transit employs more than 19,500 dedicated transit professionals through fixed-route, paratransit, college/airport shuttle services and rail operations at more than 300 locations in the US, Canada and Puerto Rico. With a dedication to safety and outstanding customer service, First Transit sets itself apart from other providers in the industry. Become a part of our team - Apply today! First Transit is an Equal Opportunity Employer FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. DNP

Keywords: First Transit, East Hartford , IT Manager, IT / Software / Systems , East Hartford, Connecticut

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