Company: Taco Bell
Location: East Hartford
Posted on: September 18, 2022
You are applying for work with a franchisee of Taco Bell, not
Taco Bell Corp. or any of its affiliates. If hired, the franchisee
will be your only employer. Franchisees are independent business
owners who set their own wage and benefit programs that can vary
Support the RGM by running great shifts in a self-sufficient
manner. Take ownership and responsibility to solve problems; seek
help from others when appropriate; and be willing to provide help
and guidance to others.
Responsibilities and Accountabilities:
Ensuring Consistent Customer Satisfaction
Execute the MIC (Manager-In-Charge) Success Routine and ensure
responsibilities under People, Customers and Service are completed.
Ensure that all Team Members complete their Shift Excellence tasks
for their assigned position(s). Ensure that all employees present a
neat clean appearance and wear company uniform. Personally
demonstrate the Customer needs are the highest priority. Ensure
food safety, quality and accuracy of orders. Resolve customer
complaints quickly while maintaining positive customer relations.
Greets customers with a smile, is polite and pleasant when speaking
with customers. Works with urgency. Works with management and
fellow employees. Cooperation with peers - work with fellow
employees as part of a team, helps others when they need a hand.
Demonstrates a positive and enthusiastic attitude with co-workers.
Understands posted work schedule and reports to work as scheduled,
on time, in uniform and ready to begin tasks. Provides appropriate
notice when unable to be at work. Understands and uses approved
time keeping system, including accurately recording all hours
worked. Initiative and Energy
Takes action without being told, goes beyond what is simply
required and maintains a high activity level. Developing People
Provide regular feedback to the RGM on the performance of Team
Members. Provide ongoing constructive and complimentary feedback to
Team Members. Actively participates in the training of Team
Members. Handle conflicts constructively and works with RGM to
Act Like an Owner
Assist Profit and Loss management by following cash
control/security procedures, maintaining inventory and managing
labor. Oversee proper product preparation, rotation, portioning,
cooking and holding times. Assist RGM with facility maintenance and
ensure health and safety standards are followed at all times.
Perform other duties as required by manager.
Job Requirements and Essential Functions:
Strong preference for internal promote form Hourly Champion
position. Must be at least 18 years old. Must pass background check
criteria and drug test. Must have reliable transportation. Able to
do basic business math. Able to stock shelves and coolers. Able to
oversee and manage subordinate employees and provide direction.
Able to sweep and mop floors, dust shelves and lift and carry out
trash containers and place in an outside bin. Able to clean the
parking lot and grounds surrounding the restaurant. Able to
tolerate standing, walking, lifting up to 50 lbs. and stooping
during 90% of shift time.
This list of job duties and responsibilities is not all inclusive.
Employees typically average 30+ hours a week, but hours may vary
depending on the operational needs of the business. The company
and/or restaurant management may change or add to these job duties
and responsibilities at any time with or without prior notice.
Keywords: Taco Bell, East Hartford , Shift Leader, Hospitality & Tourism , East Hartford, Connecticut
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