Practice Manager - Primary Care West Haven - Milford
Company: PACT MSO, LLC
Location: Milford
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Pay Range: $90,000.00 to
$130,000.00 a year. By adhering to Connecticut State Law, pay
ranges are posted. The pay rate will vary based on various factors
including but not limited to experience, skills, knowledge of
position and comparison to others who are already in this role
within the company. Flu Vaccine Considerations Proof of annual flu
vaccination is required for all employees. PACT MSO is a Management
Service Organization that supports numerous physician groups. We
offer health benefits, paid time off, and a friendly working
environment. We are a medium sized company with a family
atmosphere. PACT MSO has a busy Internal Medicine Group that is
seeking a Practice Manager. The position is Monday through Friday.
We currently have an opening in Milford. The Managers oversees the
operations, staff, and productivity for a division or department.
Essential Functions Lead and manage employees in the department or
division Resolve complex issues that relate to patient, operations,
and work flow. Resolves continued issues by creating and developing
processes that adapt to changes Reviews and ensures that processes
are update with current business demands. Creates and implements
new processes to better the practice in all areas i.e. work flow,
patient flow, billing, etc. Oversees facilities and staff. Creates
trainings and standard operating procedures. Ensures staff is
trained in daily operations and performs duties when necessary to
maintain practice operations. Responsible for holding staff
accountable, and providing them with training so they are capable
of providing high quality patient care. Schedules staff to ensure
each location has appropriate coverage, if applicable Manages
physician schedules to ensure appropriate coverage of patients and
hospitals, if applicable. Conducts and prepares monthly staff
meetings Conducts and prepares monthly partner meetings. Reviews
and approves employee time cards and ensures accuracy. Reviews
monthly financial reports for accuracy after preparing monthly
partner reports. Involved in preparing yearly financial budget and
reviewing monthly to ensure maintaining budget. Performs daily
close of copays – reconciles with EMR and makes weekly bank
deposits. Reviews monthly A/R and addresses any variances. Approves
and coordinates payables Provides yearly performance appraisals of
all non-provider staff. Addresses and resolves all provider issues
and concerns Skills and Knowledge Excellent oral and written
communication skills. Excellent analytical skills. High degree of
initiative, judgment and discretion. Ability to lead and coach
other staff members, while simultaneously functioning as member of
a team. Proven ability to integrate priorities and deadlines. Must
function well under pressure, with the ability to multitask, paying
close attention to detail. Must be computer literate and familiar
with MS Office and EMR software. Education and Experience High
School Diploma or equivalent Minimum five (5) years Primary Care
Medical Practice Management.
Keywords: PACT MSO, LLC, East Hartford , Practice Manager - Primary Care West Haven - Milford, Healthcare , Milford, Connecticut