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Senior Vice President, Product Management - 2018219

Company: Fidelity Investments
Location: Boston, MA
Posted on: February 19, 2021

Job Description:

Develops and implements business visions and strategies to increase efficiency and deliver customer value across product teams. Conducts analysis of Key Performance Indicator (KPI) data to develop business solutions. Develops strategies for increasing internal and product delivery efficiency using Agile methodologies.

Primary Responsibilities:

Drives the execution and results of defined business strategies by adjusting to shifting client expectations and demands, market conditions, and company priorities.

Analyzes soft and hard data to make decisions and tradeoffs.

Defines and embeds new governance practices and collaboration models within the work environment.

Defines measurable business and customer value KPIs.

Works with senior leadership to align defined KPIs with large organization priorities and goals.

Delivers defined business results and customer value by enabling product team leaders and members.

Collaborates with team leaders and stakeholders to resolve escalated bottlenecks and dependencies.

Ensures continuous alignment of strategy and output to provide feedback on work-in-progress projects to team members.

Ensures product team leaders prioritize client input when defining priorities.

Represents product team interest to senior leadership.

Escalates issues to senior leaders as needed.

Recruits and retains key talent as part of continuously aligning product team strategies with large team strategies, and company strategic vision.

Conducts organizational studies, and evaluates and designs systems and procedures.

Conducts work simplification and measurement studies.

Prepares operations and procedure manuals to assist management in operating more efficiently and effectively.

Education and Experience:

Bachelors degree (or foreign education equivalent) in Business Administration, Finance, or a closely related field and six (6) years of experience in the job offered or six (6) years of experience performing strategy and business development, management consulting, or financial services application development in the employer benefits administration industry -- 401(k), equity compensation, and health and welfare administration.

Or, alternatively, Masters degree (or foreign education equivalent) in Business Administration, Finance, or a closely related field and four (4) years of experience in the job offered or four (4) years of experience performing strategy and business development, management consulting, or financial services application development in the employer benefits administration industry -- 401(k), equity compensation, and health and welfare administration.

Skills and Knowledge:

Candidate must also possess:

Demonstrated Expertise (DE) performing people and product management, and product development in the employer benefits administrations space -- 401(k), equity compensation, and health and welfare administration; managing industry leading initiatives -- digitization of client services, sales and relationship management, application of artificial intelligence to transform client experiences and internal operations, development of seamless digital experiences, transformation of customer journeys, and the seamless data exchange among customers and their vendors in business-to-business settings -- using Client Relationship Management Systems (Salesforce), Artificial Intelligence (Machine Learning and Natural Language Processing), Java, HTML, Javascript, and Cloud Technologies (Amazon Web Services and Microsoft Azure).

DE creating strategic business visions and gaining stakeholder alignment at a senior level by understanding customer needs, business priorities, and competitive environments, and evaluating market and technological trends, engaging with senior stakeholders, and driving consensus among them; defining and executing against measurable KPIs or initiatives -- digitization of client services, digital client experiences, and the digital transformation of customer journeys -- using OKPIs, Jira Align, and Agile Methodologies (Scrum and Kanban).

DE performing strategy, planning, and business development or management consulting using methodologies -- product, market, and technology visibility analysis, competitive intelligence and benchmarking, mergers and acquisitions strategies, internal capability assessments, customer research, program and investment management, corporate finance and portfolio accounting, securities industry essentials, and broker dealer financial operations; and performing advanced data analysis, using Tableau and SQL.

DE performing software application development, using Java, J2EE, JSP, HTML, Javascript and APIs; and performing database development and management in the financial services industry, using Oracle and SQL.

For full job details and to apply, please visit https://jobs.fidelity.com/ and search for job number: 2018219.

Keywords: Fidelity Investments, East Hartford , Senior Vice President, Product Management - 2018219, Finance , Boston, MA, Connecticut


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