Pre Certification Coordinator
Company: Albany ENT & Allergy Services P C
Location: Albany
Posted on: April 7, 2026
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Job Description:
Description: Do you enjoy working in a fast-paced office where
your attention to detail skills really shine? Is providing
excellent customer service something you strive for every day? If
so, we have a job you should consider! This position is responsible
for verifying patient's insurance benefits and eligibility,
obtaining required authorization, providing procedure codes and fee
estimates, and collecting prepayment from patients. Duties &
Responsibilities: * Monitor tasks and maintains information in
patient chart with status of pre-certification process; Verify
receipt of all necessary pre-authorization documents prior to
procedure * Verify insurance eligibility and benefits via phone
and/or internet access. Update insurance policy information in
NextGen system as required. * Check insurance payment policy for
scheduled procedures and obtain prior authorization when required.
* Communicate the status of the precertification effectively with
the facility in which the procedure will be performed as needed. *
Assign appropriate ICD10 And CPT codes pre-operatively based on
documentation. * Notify primary care physician for managed care
plans that require PCP authorization. * Supply patients with
written or verbal estimates of codes and fees upon request. *
Communicate financial expectations and the billing process to
patients prior to their procedure. * Collect pre-payment from the
patient when necessary. * Notify patients with past due accounts of
pre-payment policy for elective services. Collect payments from
patients. * Serve as a resource on insurance, billing and customer
service for staff. Requirements: * High School Diploma or GED * 2 -
3 years previous experience working in a health care environment.
Prior precertification and medical coding experience preferred. *
Ability to maintain strict confidentiality. * Ability to work in a
collaborative team environment and build strong relationships *
Possess excellent customer relation skills * Excellent verbal and
written communication skills; presentation skills a plus * Ability
to adapt to change and work in a fast-paced environment. *
Detail-oriented with strong organizational and problem-solving
skills. Compensation: The compensation range for this position is
$18.00 to $23.00. Actual compensation within that range will be
dependent upon the individual's skills, education, experience, and
qualifications. Albany ENT & Allergy Services is proud to have been
named a Best Place to Work in the Capital Region for 2023, 2024 and
2025. Albany ENT offers a consistent schedule with no weekend
hours, a competitive salary, and a comprehensive benefits package,
which includes health insurance, generous paid time off, and paid
holidays. If you are looking for a new opportunity with a practice
that values their employees, believes in work/life balance, and
prides itself on delivering compassionate, patient-centered care,
we encourage you to APPLY TODAY! Compensation details: 18-23 Hourly
Wage PIb4516b0e8579-29400-39940388
Keywords: Albany ENT & Allergy Services P C, East Hartford , Pre Certification Coordinator, Customer Service & Call Center , Albany, Connecticut
