Pre-Access Representative I

Company: Rutland Regional Medical Center
Location: Rutland
Posted on: March 6, 2026

Job Description:

The Pre-Access Representative is responsible for supporting one or more traditional Pre-Access functions in accordance with RRHS policies and procedures. Functional areas include: the referral/prior authorization process, scheduling patients for elective and urgent appointments and pre-registering patients by collecting patient demographic and insurances information for both outpatient and inpatient services. The Pre-Access Representative will notify patients of pertinent visit information such as patient preps, check-in times, etc. Focus will be on patient needs, efficient use of hospital resources, and the optimization of insurance benefits for the patient and the organization. Minimum Education - High School diploma or equivalent. Minimum Work Experience - 1 year prior registration/scheduling/prior authorization experience. Required Skills, Knowledge, and Abilities - Demonstrated strong knowledge of Medical Terminology. - Excellent verbal and written communication skills. - Excellent customer service skills. - Strong attention to detail. - Ability to work with minimal supervision. - Moderate knowledge in Excel, Word and Outlook. - Demonstrated moderate knowledge of Basic Computer Skills. Pay Range Level I: $19.97 - $24.82 Level II: $25.83 - $29.09 PI23b552e02e21-37156-39486267

Keywords: Rutland Regional Medical Center, East Hartford , Pre-Access Representative I, Customer Service & Call Center , Rutland, Connecticut