Alarm Coordinator

Location: Cumberland
Posted on: June 23, 2025

Job Description:

Job Title: Alarm Coordinator Location: Cumberland, RI Job Duration: 6 Months Shift: Monday through Friday 08: 30-5:00 PM Pay range: $23.33 - $ 24 /hr. on W2 Position Summary: · Client Health has an exciting opportunity for an Alarm Service/Installation Coordinator. · This individual is responsible for supporting Burglary, Fire Alarm, and Access systems for Client Retail stores. Working closely with Client subcontractors to help resolve Service and Installation issues pertaining to Client entities. · The Alarm Service/Installation Coordinator position is in a fast-paced call center environment working in conjunction with Client Central Station Monitoring team on trouble shooting calls. · This role provides the opportunity to learn new technologies. Role/Responsibilities: · Collaborate with other internal departments to ensure proper communication for both the intrusion and fire alarm systems · Manage Smartsheet and share validation details with other departments · Validate the intrusion and fire alarm systems are reporting over the correct phone lines · Calls store and perform technical troubleshooting ensuring the alarm system is picking up on the correct extension · Program outbound dial parameters and ensure the intrusion alarm panel can accept program changes made through the phone system · Email alarm service companies and schedule maintenance as necessary

Keywords: , East Hartford , Alarm Coordinator, Customer Service & Call Center , Cumberland, Connecticut